Biz360 Offers Clients 5×24 Support!
Wednesday, January 27th, 2010
Biz360 is fortunate to have excellent global clients as partners. We work with some of the largest companies doing measurement today. These clients have users in over 20 countries measuring in 16 languages! These enterprise level clients continue to help our offerings and our market evolve — indeed they keep us on our toes.
The latest offering is round the clock global support. Clients in any location can submit questions to the recently launched Community Portal at all times during the business week, where trained Biz360 agents review and respond to each request. The Portal will be staffed to answer questions for users in Asia as they start their day Monday morning, all the way through until Friday happy hour, Pacific time.
There is even more good news. This level of support is available to all clients - large or small, global or not. We are aiming to provide an all around best-in-class service response globally. Tell us how we do!
Additional details in associated press release.
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